The Capacity Workshop presents

Non-Profit Service Innovation Conference 2023

Toronto • September 21, 2023

EARLY BIRD DISCOUNT when you register by August 9

Innovation? For us?

  • If you work for a non-profit that serves clients, what do you think when you hear the word "innovation"? Is it scary? daunting? expensive? an overused buzz word? too complicated for your organization?

  • The truth is that innovation is a critical part of service delivery for any non-profit. And, you can do it without a big team or a large budget.

  • In this half-day, hands-on conference, you’ll learn how important — and easy — it can be to innovate and improve your organization's service delivery.

What we'll do

  • Discover trends affecting not-for-profit service delivery — including which ones you should get behind.

  • Hear from experts about how innovation can help and how surprisingly easy it can be — and common pitfalls to avoid.

  • Learn about innovation tools and strategies that can help organizations like yours — low-tech, low-budget, and beyond.

  • Collaborate with your peers to identify service delivery problems and opportunities in your organization.

  • Work with experts to apply innovation tools to those problems and opportunities.

This conference is for you if...

  • You're a manager/supervisor OR a senior leader/director/ED in a not-for-profit or public-sector organization that serves clients.

  • You're responsible for service delivery — whether it's just for part of a program, or for your entire organization.

  • You're curious about service innovation and eager to make changes in your organization — big or small.

  • You're excited to learn from and collaborate with peer leaders from other organizations in your sector.

What you'll gain

  • A deeper understanding of service innovation work, and how it can help you solve problems facing your organization.

  • Knowledge of leading practices in service innovation, straight from the experts.

  • Resources and opportunities in service innovation that are relevant to your organization — from high-tech to low-tech; big budget to no budget.

  • Confidence to tackle big problems and opportunities in service delivery for your program or organization.

Where and when

  • Centre for Social Innovation - Annex
    720 Bathurst Street
    Toronto, ON M5S 2R4

  • Thursday, September 21, 2023
    9:00 AM - 1:00 PM

Pricing

  • Regular tickets are $195 + HST

  • Save $50 if you register by August 9 (choose the “Early Bird Ticket” option when purchasing)

  • Group pricing is available for organizations sending two or more participants (choose the “Group Ticket” option when purchasing)

REGISTER NOW!

Questions?

You’ll be taken to our ticketing website, TicketTailor, to complete your purchase.

Contact us for more information.

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Registration details & policies

ACCESSIBILITY: Our event venue, the Centre for Social Innovation - Annex, is fully accessible. If you need any accommodation the day of the event, please contact us to discuss.

REFUNDS and TRANSFERS: You may cancel your registration for a full refund until 30 days before the event. After that time, registration is not refundable, but can be transferred to another person at no charge. Contact us to make changes to your ticket.

PAYMENT: Pay by credit card or debit card when you register online. If your organization requires an invoice to submit payment, please contact us before registering. Receipts, including HST registration number, will be issued to all registrants.

Not quite the perfect fit?

We offer a wide range of courses, conferences, and events. We even offer tailored workshops for your organization and personalized executive coaching.

Take a look at our offerings or contact us to learn more.

You can also sign up to be notified about future events that match your interests.

About us

The Capacity Workshop is a Toronto-based collective that helps workers, leaders, and organizations excel in the not-for-profit and public sectors. We offer world-class training, practical workshops, and personal coaching, all delivered by master coaches who have decades of experience from the front line to the boardroom.

Learn more about us at capacityworkshop.com